Return & Refund Policy

PAMIVO LLC values your satisfaction with your purchase and wants to ensure that you are completely happy with your order. As such, we offer a 30-day return and refund policy for all PAMIVO LLC purchases. If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return.

1. 30-DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. This is applicable to the United States only, and our supported currency is USD.

Note: Your products must be in unused condition and in the new/original packaging that you received. You must also provide proof of purchase or a receipt. Otherwise, your return or refund will not be accepted.

2. RETURN PROCESS

To initiate a return, please contact our customer service team by email at support@pamivo.net, and we will provide you with instructions on how to proceed. Once we receive the returned products, we will inspect them to ensure they meet our return policy requirements. If the products meet our return policy requirements, we will process your refund within 7 business days.

3. SHIPPING COST:

Please note that shipping costs for returns are the responsibility of the customer unless the return is due to a defective product or an error on our part. We recommend that you use a trackable shipping service when returning your products to us, as we cannot be held responsible for lost or damaged packages.

4. DAMAGED, WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

How will customers get the return label?

• Download/print (For both defective products and Customer Remorse)

5. REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

6. EXCHANGES

We only exchange products that are damaged, the wrong product, the wrong size, or defective. If you need to exchange an item, please email us at support@pamivo.net.

7. RESTOCKING FEE

We do not charge a restocking fee on returns.

8. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please contact us within 24 hours for cancellations. Email: support@pamivo.net

CUSTOMER CARE:

If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact our customer service team. We are always happy to help you in any way we can.

Company: PAMIVO LLC

Address: 30 N Gould St #63557, Sheridan, WY 82801, US

Email: support@pamivo.net

Phone: +13075004712